Let us introduce you
to your users

User tests are the most efficient method
of verifying usability of applications.

Thanks to user research we know the strategy
of a product is properly tailored to the target group.

img-res_dev img-cookies Download our infographic with the research methods

RESEARCH TECHNIQUES

    • USER RESEARCH
    • IN-DEPTH INTERVIEWS
    • PLAYABILITY RESEARCH
    • USABILITY TESTS
    • COLLAGES
    • PERMORMANCE USABILITY TESTS
    • RESEARCH WITH KIDS
    • SURVEY
    • WEBANALYTICS
    • MOBILE USABILITY TESTS
    • FIELD STUDIES
    • OPTIMISATION
    • DIARIES
    • FOCUS GROUPS
    • CO-CREATION
    • CLICKTRACKING
    • EYETRACKING
    • MOUSETRACKING

HOW WE DO RESEARCH

  • CHOICE OF RESEARCH METHODS
    Since each and every project has its own specific context, we adjust research methods to its distinct demands, so as we can learn as much as possible from the results.
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  • CREATING RESEARCH TOOLS
    Not the most spectacular, yet highly important part of our work. Success of the whole study depends on the properly stated research questions.
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  • PARTICIPANTS RECRUITMENT
    We invite the users from your target group, so that the research results are trustworthy.
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  • CONDUCTING THE RESEARCH
    Here both the tools and the atmosphere counts. We do care for the participants, as we do not want their reactions to be determined by distress. Clients are always welcome to observe the user test sessions
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  • ANALYSIS OF THE DATA
    Team of researchers and designers analyze the observations, identifies strong and weak points assessing the importance of each issue.
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  • RECOMMENDATIONS AND REPORT
    We derive specific recommendations from the general results. We deeply care for the reports' usability and readability, just like in case of all our projects.
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  • VIDEO RECORDINGS
    The report can be accompanied by the recordings from the study, showing the crucial issues discovered during the research project.
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RESEARCH IN PRACTICE

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    • Just as I've expected - I feel like my own grandma in front of this Smart TV...

    • Allelujah! Eventually the computers are useful for something!

    • Normally, I would Google it already.

    • Seriously? Can you make this cursor move faster? It's way too slow. I'd sooner fall asleep than type anything here.

    • Those buttons are unpredictable. What the hell?!

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